TERMS

Prices

  1. All prices listed are wholesale.
  2. All prices subject to change without notice.
  3. All minimums are per color and/or size (solid pack). Mixing colors to meet minimums is not acceptable.
  4. All orders are F.O.B. Arlington, TX.

Orders

  1. To order, call 1-800-443-3540 or fax to 1-817-375-6208.  Our hours are 8:30 a.m. to 5:00 p.m. Central Standard Time, Monday through Friday.
  2. Opening order is $500.00 minimum. Re-orders are $250.00 minimum.  Orders under $250.00 will not be processed.
  3. If you have ordered from us before, including your account number will expedite your order.
  4. Specify required ship date and cancellation date.
  5. To order by mail, fax or e-mail, include buyer’s name, company name, shipping and billing addresses, telephone number, and email address.  If we are unable to contact you for clarifications, it will delay your order.

Terms

  1. Credit card - We accept MASTERCARD, VISA, AMERICAN EXPRESS and DISCOVER.
  2. Net 30 - With approved credit.
  3. New Customer - Please furnish five (5) references and complete and sign our credit application.  Credit work may take 30 days, so you may prefer your first order to be credit card or prepaid by check.
  4. Christmas Dating Program - available for orders of $1500.00 or more with approved credit.  Payment is due December 10, 2014.

Shortages and Damages

All claims for discrepancies and/or damages must be reported within ten (10) days of receipt of shipment to our Customer Service Department.

Returns

All returns or refusals will be subject to a 10% restocking fee and freight charge.  No returns will be accepted without prior authorization.  All merchandise must be returned in original cartons.

All products are for decorative use only unless otherwise noted.  Our products are made and colored by hand.  Therefore, there will be some variations in color, shape, and size.  Measurements shown in this catalog are taken from the longest lengths of the items: height (top to bottom) x length (side to side) x width (front to back).

This wholesale catalog and all items within are copyrighted by RAZ Imports, their licensees, or their manufacturers.  No item may be reproduced in any form without expressed written permission from RAZ Imports.

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